Ok so it was like killing me all day at work today.... I really really was looking forward to getting home and starting the Halo 3 insanity with my Couz and friends.... So I get home, change out of my work cloths, grab a beer and boot up the ol' 360... which proceeded to flash one really bright red light at me while displaying an error E 38 at me in about 50 different languages...
...Ok so I knew this shit was unstable when I bought my 360 I had seen the news about how all of Microsoft's hardware is shit... and kills babies.... and blah blah blah... but seriously... it like knew I was really excited about playing games and crashed on purpose... I am pretty sure now that Microsoft are fucking genius that have built new revolutionary hardware that is programmed to fail upon your excitement...
...Anyways So I called Microsoft to see what was up... and they had me do a bunch of stuff like take out my hard drive and put it back in... so on so forth... it was actually a pretty nice call with a guy in Switzerland... however it amounted to nothing... damn... I resign my self to digging out the warranty plan I bought from FRYs when i bought my 360 and going and exchanging it...
...So off to FRYs I go...
... I arrive with my 360 packed back up in it box looking for a quick exchange... get a rep to help me with the exchange... give him my warranty... and then he proceeds to tell me they do not carry the Elite any more because they have the Halo3 360s right now (Yeah fuck you too Halo 3 your part of this too)... He said I could take one of those in exchange... I said ok but you need to give me a 120gb hd also... so hes like ok ill check with my manager... like 15 mins later he comes back with a core system and is like we will trade you this... So at this point I'm pissed... this guy obviously didn't know shit about what he was doing nor the diff in the systems... I tell him a few things... I said A) thats about half the price of what I paid for my Elite system B) that has no hard drive C) it is white.... and he looks at me like "What is the problem with that"....
...Anger level is at like 9 right now...
...So more arguing and about 3 managers later... I tell them that from my talks with Microsoft I know that its the Hard Drive that is the issue if they could just replace that I could be on my way... They say ok but that is going to take up the one exchange on my warranty... At this point Im like whoooooohhhhhhoooo... back that buss up a little bit... I bought a 2 year full service warranty from you folks what is this one time trade in bullshit.... and they explain to me that I can only have one service fix in that 2 years....
...Anger level at like 15 of 10 right now....
...So at this point I'm like if I am not out that door in like ten mins Im going balistik... I tell them what ever and they proceed to ring up the hard drive... as they are doing this they run into an error... and come to me and tell me that my warranty is not valid at this time as my 90 day warranty from the day I bought it with the store has yet to expire... so there is nothing they can do until their manager gets in tomorrow or I can wait two days till the store warranty expires...
...Anger level detecter explodes into a millon peices....
...I tell them very calmly "Get the highest ranked person in this store in here right now... I don't care if they have to come from home."... When that guy gets in and talks to me I'm like look... I am under store warranty I am under Microsoft's warranty I am under the warranty I bought on top of those two warranty and you can do nothing for me... I told him this is absolute bullshit and that I want all my money reimbursed right now... He tried to give me a bunch of bullshit about how he cant do that blah blah blah... and I told him that at this point I am tired of talking... the next words out of his mouth I want to here is "can I please have the credit card you would like this reimbursed on"... So finally the guy gives up and decides it would just be best to give me my money back...
...As they are crediting the card they guy ringing it up is like "We are going to have to prorate the warranty for the time that you had it"... I was like are you for real... I'm like I cant even use it... that is how we got into this little mess... and I start going off on the guy... the manager comes over and is like just give all the credit back...
.... So the moral of the story is... don't do biz with FRYs... ever.... ever.... oh and if you throw a big enough fit you can usaly get what you want...
***God Im still angry***
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